| http://www.hmso.gov.uk/si/si2000/20002334.htm If you buy goods or services through the internet digital television mail order catalogue shopping phone fax - you are protected (to a degree) by the Consumer Protection (Distance Selling) Regulations 2000 The key features are: you must receive clear information including - details of the goods or services offered - delivery arrangements and payment - supplier's details and - your cancellation right in writing, before you buy You should also have a cooling-off period of seven working days Excluded transactions Disposals of interests in land, construction contracts, contracts made by vending machines, auctions and those made with a telecoms operator using a public pay-phone. Most importantly, the Regulations do not apply to any contract relating to financial services. Key provisions of the Regulations also exclude contracts for the supply of food, drink or other groceries; contracts for the provision of transport, accommodation, catering or leisure services; and contracts under which services are supplied on only one occasion. (These detals are a summary only; for full details please see the full wording or consult a legal or consumer adviser) |
back to: nabic FACTS a-z of contact addresses and other information Contact: webmaster@LemonAid.net Last update 08-05-04 |
| Press <shift> (in IE or Firefox) and click a link to open in a new window. Other browsers - right-click the link and choose 'open in new window' Close new windows down, use the <back> button (browser), or backarrow ç (keyboard) to return here. |
© national assoc of bank + ins customers 2003/2004 |
|