| Some banks now provide 'acessible banking' services for customers with restricted visual or physical abilities. These can include: - aids to help customers write cheques, paying in slips and to sign cards and other documents - larger size cheque/ deposit books - coin and note guides to help identify different values - Braille and large print statements - audio cassette documentation - branches with induction loop facilities - text phone services - sign language interpreter (or other specialist) available for meetings - notice required Banks will also point to telephone and internet banking facilities as improving accessibility. For the most part financial service websites are not easily available for customers using accessibility aids, and closing local branches restricts the availability of many of these services |
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