Your I.T. Emergency Service. . .

Based in the heart of Coventry, covering the Midlands and Beyond

****First Aid Advice for Flood-Damaged Equipment****

• Do not attempt to power up water-damaged equipment.
• Do not attempt to dry water-damaged media by opening it or exposing it to heat.
• Do not attempt to freeze dry media.
• Do not shake the equipment.
• Do not attempt to clean the equipment using household appliances.
• When you have extracted the hard disk or other media, keep it moist by placing it in a sealed bag (such as a freezer bag).
• Place a label on the disk bag and write your name, business name, phone number and address, along with information to help identify the computer or server it comes from.  When you call Kroll Ontrack for support you should receive a Job Number.