If you experience any problem with a SkoobySoft product, or would simply like to give feedback or request information, please don't hesitate to get in touch.

Support

To report bugs and other problems with an application, please use the "Report a Problem" command in the application's Help menu (if it has one) to send us an email, since this will provide us with some basic diagnostic information about the application setup. If the application doesn't have this function, or it is inaccessible, please contact us at skoobysoft.support@virgin.net. (If you're using this link, please fill in the subject line with the product name and type of problem, since this helps us sort our support requests.)

Information/Feedback:

For general or technical inquiries about SkoobySoft products, or to give us your opinion or request a feature, please contact us at skoobysoft.info@virgin.net.

How to request a feature

We're always keen to hear feedback and requests from people who use our software. If you want to request a feature, send an email to skoobysoft.info@virgin.net, telling us which product the request is for, and what feature you want to see. Please follow these guidelines:

• Provide a detailed description of the feature you would like. We can't implement it if we don't know what you mean.
• Let us know why you want this feature. Understanding how people use our software is hugely important in helping us design it to suit your needs.

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