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Working Sandisk's ???... |
USE THIS WEBSITE TO REPORT YOUR FAULTY SANDISK SD CARDS: http://www.sandisk.com/tech/s_central.asp
It appears that a number of users have received cards from Sandisk coded either AR0307NS or AR0307NC (for 256mb) or AK0307NT (for 128mb) that work.. I call these SD cards N-Series cards (7th letter is N) and the old cards L-Series (guess why!)
Info from TGreenstein - Review team member on Aximsite.. (14th August 2003)
Ted received two replacement SD cards from Sandisk - both N-Series AR0307NS. He's happy with them so far! However, on the "Item Description" on the shipping label, it says "SDSDB-256, Dell, SD w/Custom Barcode". Interesting!
Good info, Ted - thanks!
Info from Sandisk - use this to try and get a replacement card ... (received 25th July 2003)
This doesn't prove that Sandisk's working card is a A_0307N_ card, I have asked them and I'm awaiting their response..
Sandisk's support email address is support@sandisk.com
Sandisk's European support email address is europesupport@sandisk.com
Jon,
Thank you for contacting SanDisk Technical Support.
We have a Secure Digital card that is compatible with your Dell Axim. We would like to submit a RMA (Return Materials Authorization) for you, however, we do not have your address information on file. I have attempted to contact you, however the phone number does not ring through. I think there may be an extra 0 in the number. To dial Internationally from the US, we need the country code, city code (if applicable) and the number, minis any 0 prefixes that you would normally use to dial within the UK.
If you could please reply to this e-mail with the following information, we will be more than happy to submit the RMA to replace your Secure Digital card.
Full Name:
Phone Number:
Email Address:
Shipping Address (No P.O. Boxes)
Company:
Street:
City:
State: If applicable
Zip or postal code:
Item to Be replaced:
Date Purchased:
Place Purchased:
On the back side of the card, you will locate a 5-9 character code
Code:
If you have any further questions, please feel free to reply to this e-mail or contact our technical support department toll free at 866-SANDISK (866-726-3475). Our technical support team is open Monday through Friday, 7 am to 4 pm PST. Have a Great Day!
Best Regards,
Kimberlee
SanDisk Technical Support
Here is probably the best info regarding Sandisk's new AR0307NS 256mb SD card:
Jon,
My name's Wayne Pfeiler. I've been following your work on the SD card problem for over a month now, even before I got my axim in early June. I wanted to let you know about the success I've had with a replacement Sandisk SD card from
Dell. On Friday last week I called up Dell customer care, requesting a replacement Sandisk SD card, since some people online have reported success with the new ones.
I just got the replacement today, and I immediately wanted to test a speed difference between the new and my old AR0305LR (both 256mb Sandisk SD's)
Here's the results I got for speed: (all times in mm:ss)
Copying one 3.75 MB mp3 file from built-in storage to SD card:
New AR0307NS: 0:28
Old AR0305LR: 4:23
Copying nine jpg images 2.78 MB total from built-in storage to SD card:
New AR0307NS: 1:00
Old AR0305LR: 4:18
That was enough to satisfy me that the speed is much better on the new card. Next I tried all four of your "HappyCheeseCake tests" on the new card. (My old card failed on test 1) I performed all tests as you requested, also with the axim set on 400mHz normal mode. Here's my results:
Test# Result Time elapsed
1 Pass 3:14
2 Pass 2:30
3 Pass 23:39
4 Pass ~5:00 (I didn't start the timer correctly)
I'll also attach some screen shots I took for tests 4 and 5.
If you have any other questions, I'd be glad to help.
-Wayne Pfeiler
Wayne's screen shots:
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