1st Keyworth Scout Group
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Frequently Asked Questions
How
do I contact the organisers?
Who organises the race?
Why is there a race limit?
How can I find out if the race is full?
How do you inform me if I haven't got a place?
Do
you run a reserve list?
Why do you ask for a telephone number on the entry form?
Why do you ask for an e-mail address on the entry form?
What data and personal details do you store on computer?
Will you give out any of my personal details to third parties
such as race photographers?
Will I automatically get an entry form for next year?
Do I have to use an entry form to enter by post?
Why do online entries cost £1 more than postal entries?
Why did I not receive an e-mail with the results/entry form?
I'm sure that I gave you my e-mail address on last year's entry form?
When is next year's race?
When do entry forms become available?
When do you start sending out running numbers?
Do you confirm entries on receipt?
Why do you close online entries before postal entries?
I entered online. Have I got a place?
I entered by post. Have I got a place?
Can you check if you have received my entry?
When does the race fill up?
How can I increase my chances of getting in?
Can I cancel my place and obtain a refund?
Can I transfer my place to next year?
I haven't received my race number, what should I do?
Can I enter by fax?
Why do some races ask for SAE and other do not?
I've lost my running number. What should I do?
You ask for an A5 SAE. Is it important that I send the
correct size?
The race has 1000 places. Why are the numbers all
bigger than 1000?
I have forgotten to include an SAE? What should I do?
Two of us entered together and supplied one SAE. Which
running number should I wear?
How do I find out if my running club is UK Athletics affiliated?
Someone else has given me his or her running number. Can
I use it to run?
I don't have a running number. Can I run without one?
My time and position has been incorrectly recorded at a number
of races. Is it me? Am I doing something wrong?
How do finish funnels work?
Do I have to register/re-register on the day?
The race has a time limit of 2 ½ hours. What happens
if I am slower than this?
Can someone enter on my behalf as I am away and not in a position
to enter in person?
Do you accept international entries?
Can
you provide me with a letter of invitation so that I can get a visa to enter
the UK, to take part in your race?
How
do I contact the organisers?
You can email us at keyworth.turkeytrot@virgin.net. You can find telephone and
fax contact details on the entry form and running instructions.
Who
organises the race?
The race is organised by the 1st Keyworth Scout Group Parents Committee. This
is a bit like a Parent Teacher Association at a School. The Committee includes
Parents and Leaders and its duties include fundraising. A number of the committee
members are runners. The race is the main source of funding for Scouting in
Keyworth.
Why
is there a race limit?
The race limit of 1000 entries was imposed due to the capacity of the facilities
at the start and finish of the race. Increasing the limit would require a change
of venue and alter the nature of the event. There are no plans to increase the
race limit.
How
can I find out if the race is full?
You can contact us directly or simply look at the website. The site is updated
when we count a batch of entries.
How
do you inform me if I haven't got a place?
We send you a letter informing you that you haven't got a place. The letter
includes details of next year's race. We return your cheque having first marked
it void. We keep your entry slip. If you have given us an e-mail address (and
not opted out), we will put you on the list to receive next year's entry form.
Do
you run a reserve list?
We do not operate a reserve list for three reasons. Firstly a reserve list would
create a lot of extra admin for us and reduce the time we have available for
organising other aspects of the race. Secondly, it would be difficult to operate
a reserve list in a fair and consistant manner. Thirdly and most importantly,
we would have to reduce our race limit to offset the extra runners on the ground
a reserve list would generate. This is because we factor the number of runners
that do not turn up on the day into our calculation when setting up the race
limit which is based on entries.
Why
do you ask for a telephone number on the entry form?
Runners occasionally make mistakes when filling in entry forms. Ages get
missed out. Clubs get forgotten etc. An evening phone number lets us sort any
problems out quickly and efficiently.
Why
do you ask for an e-mail address on the entry form?
1. Runners occasionally make mistakes when filling in entry forms. Ages
get missed out. Clubs get forgotten. An e-mail address lets us sort any problems
out quickly and efficiently.
2. We send out race results and details of next year's race to runners that
give us an e-mail address. Runners can tick a box to not receive this information.
What
data and personal details do you store on computer?
We store as little information as possible in order to minimise data input
requirements. Only the information you see on in the public domain (on the entry
and results lists) is stored, plus e-mail addresses. The only exceptions to
this are online entries where we have to store your full details. We retain
paper entry slips for up to five years and these are occasionally used to verify
an entrant's information for a future race if we are finding it difficult to
make contact by telephone or e-mail.
Will
you give out any of my personal details to third parties such as race photographers?
NO! We collect information solely for the purposes of race administration.
We NEVER pass information to third parties unless this is necessary for the
purposes of race administration. For example we would fully cooperate with UK
Athletics in the case of a misconduct enquiry. In addition we would cooperate
with the authorities in the case of a legal enquiry.
Will
I automatically get an entry form for next year?
Everyone who provides us with an e-mail address (and doesn't opt out) will
be sent the race results and next year's entry form.
We discard email addresses after these two uses. We do not post out forms automatically,
but are very happy to do so on request.
Do I
have to use an entry form to enter by post?
It's best to use proper entry form when entering by post. They are easy
to get. Just ask and we will post or email you one. Visit the web site and you
can download one. Universal forms are acceptable too.
Why
do online entries cost £1.25 more than postal entries?
Credit card processing costs us around 95p.
Your return envelope and postage costs us around 40p too.
The extra fee contibutes to these costs.
Runners save the cost of
two envelopes and two stamps by entering online.
Why
did I not receive an e-mail with the results/entry form? I'm sure that I gave
you my e-mail address on last year's entry form?
About 70% of runners give us an e-mail address. We have problems with about
20% of the e-mails we send out. We manage to resolve about half of these. The
remainder do not receive results/entry forms. The key problems are:
1. You gave us the incorrect e-mail address
2. Your writing was undecipherable.
3. We mis-keyed the data.
4. Your mailbox was full (eg hotmail) and would not accept our e-mail.
5. Your mail account had lapsed (eg hotmail) and would not accept our e-mail.
When
is next year's race?
Barring unforeseen circumstances, the race takes place on the second Sunday
in December. This is the 14th of December in 2008.
When
do entry forms become available?
Postal entry forms are usually available in early August. Online entries
are usually available in early September.
When
do you start sending out running numbers?
In the case of postal entries, we start sending out running numbers two
months before the date of the race. We have found that sending out entries earlier
than this leads to runners losing their numbers. Once we get going, we tend
to turn around postal entries in a week.
Online entries are handled in a different manner. We send out the running numbers
in batches of 80. You may have to wait a while if you are at the beginning of
a batch. You may receive your number very quickly of you are at the end of a
batch.
We post the status of entry processing on the website.
Do you
confirm entries on receipt?
Unfortunately we are unable to confirm postal entries on receipt. This
would involve an extraordinary amount of work on our part.
Online entries are confirmed automatically by e-mail on receipt. The email is
sent by "protx", who handle the credit/debit card transaction for"SENDENTRY"
who are providing our online entry service.
Why
do you close online entries before postal entries?
We close online entries one week before the anticipated date of the race
becoming full, so that the last places are available to all runners. Everyone
can enter by post. Online entry gives an unfair advantage those of us who have
easy access to the Internet.
I entered
online. Have I got a place?
If we have taken your money then you have a place. You should have received
one confirmations from "protx".
I entered
by post. Have I got a place?
If we have taken your money then you have a place. Check your bank statement
to see if we have cashed your cheque.
Can
you check if you have received my entry?
We can, but it can take a while, depending what stage entry processing
has reached We only input runners' details into the computer after running numbers
have been sent out. During processing, entries are filled by age and sex category.
Let us have your name, sex and age and an idea of when you sent your entry
When
does the race fill up?
The 2002 race was half full 21 days before the race and full the day before
the race.
The 2003 race was half full 42 days before the race and full 17 days before
the race.
The 2004 race was half full 49 days before the race and full 24 days before
the race.
The 2005 race was half full 64 days before the race and full 45 days before
the race.
The 2006 race was half full 81 days before the race and full 66 days before
the race.
How
can I increase my chances of getting in?
1. Enter nice and early.
2. Make sure your application is filled in correctly.
3. Make sure you include the correct amount of money.
4. In the case of postal entries, make sure you include a stamped addressed
envelope.
5. Include a telephone number and/or e-mail address so we can contact you if
there is a problem with your entry.
6. Send your entry by 1st class post.
Can
I cancel my place and obtain a refund?
Sorry. Like most races we cannot accept cancellations, unless you tell
us before we have started processing your entry.
Can
I transfer my place to next year?
Sorry. Like most races we cannot accept transfers to the following year.
I haven't
received my race number, what should I do?
The website gives an indication of the state of entry processing. If this
suggests that your entry should have been processed and sent out, please contact
us with your name, age and sex and we will investigate.
Can
I enter by fax?
It is pointless entering by fax. It does not allow you to jump the queue
towards the end of the race. We accept entries strictly in the order that they
are received. In order to be accepted, an entry must be correctly filled out,
signed and be accompanied the by the correct payment and an SAE. A faxed entry
will be held, and only accepted when we receive your payment and SAE.
Why
do some races ask for SAE and other do not?
Races that process entries manually before inputting data into a computer
need a SAE. Races that input data into a computer first can easily print address
labels and may not need a SAE.
I've
lost my running number? What should I do?
Contact us. We will either cancel your original number and issue you a
fresh one, or give you a hand written number.
You
ask for an A5 SAE. Is it important that I send the correct size?
Running numbers fit in an A5 envelope with a single neat fold and arrive
in decent condition. An A4 envelope is even better, but costs more to send.
Tiny envelopes are unfair on our volunteers, as they have to spend an excessive
amount of time on your entry, folding and refolding your number so that it fits
in. Multi-folded numbers may not lay flat when worn during the race. This means
your number may be incorrectly recorded on the finish line. If you intend to
race a lot, it will pay you to buy a large packet of A4 or A5 envelopes from
a discount stationer. This is much cheaper than buying them individually from
your corner shop.
Any envelope is better than no envelope. Always remember to include an SAE.
NOTE: A4 SIZE ENVELOPES (and any envelope bigger than 240mm by 165mm) NOW
REQUIRE A MORE EXPENSIVE "LARGE LETTER" STAMP.
The
race has 1000 places. Why are the numbers all bigger than 1000?
The numbers are issued according to age and sex category.
1000+ = male 39 & under
2000+ = male 40 to 44
3000+ = male 45 to 49
4000+ = male 50 to 54
5000+ = male 55 to 59
6000+= male 60+
7000+ = female 34 & under
8000+ = female 35 to 44
9000+ = female 45 to 54
9500+ = female 55+
Red stripes = Keyworth runner
I have
forgotten to include an SAE? What should I do?
We process entries in batches. Incorrect and incomplete entries take MUCH
longer to process than complete and correct entries. Such entries are put to
one side and processed AFTER all the correct ones in the batch. This unfortunately
means that incorrect and incomplete entries received around the cut-off point
are unlikely to receive a place. Always remember to check that your entry is
correct and complete.
Two
of us entered together and supplied one SAE. Which running number should I wear?
In the case of multiple entries in one SAE, we write your initials on the
back of your running number in permanent ink. We also make a note on your running
instructions. If we have failed to do this, and the numbers start with a different
first digit, then numbers starting 1 to 6 are men, and 7 to 9 are women. Higher
numbers correspond to more senior age categories.
How
do I find out if my running club is UK Athletics affiliated?
Just ask one of the officials at the club. They will know. Be careful if
you are a triathlete. Tri Clubs are affiliated to the BTA with is not the same
as UK Athletics. Some Tri Clubs are affiliated to both BTA and UK:A.
Someone
else has given me his or her running number. Can I use it to run?
You should contact us as soon as possible to seek advice.
Under UK Athletics' rules, "numbers are non-transferable except with the
specific authority of the Race Secretary". This is for safety reasons.
If there is an accident or incident, we really need to know who you are.
Our running numbers are category coded and running without our permission may
delay or stop the award ceremony. It may also delay the production of the results.
It could be pretty embarrassing for you too. The nightmare scenario is that
your find yourself called up to accept the over sixty male veteran prize, and
you are an 18 year old woman! I In addition it means we have the wrong details
in the event of an emergency. Some
races impose lifetime bans for running on some one else's number without permission.
Transfers are very troublesome to race organisers, and are often the root cause
of errors in race results. We review the state of the entry list before the
race. We may allow a strictly limited number of transfers if we feel that we
are able to cope with the level of disruption that the transfers inevitably
cause.
I don't
have a running number. Can I run without one?
We cannot encourage this practice. UK Athletics rules state that "No person
is permitted to join in a race ........unless he/she has been properly entered
for that race and is eligible to run". On the other hand, the race takes
place on the public highway and we cannot physically stop you running without
a number. If you are taking part in any race, and haven't got a number, NEVER
run through the finish funnel. Finish timing relies on separate number and time
recording. Runners without a number mess up the result taking process and cause
delays to the awards ceremony and publication of the results. This is unfair
to everyone.
My
time and position has been incorrectly recorded at a number of races. Is it
me? Am I doing something wrong?
We sometimes cry when we see the things some runners do on the finish line.
Here are some of the most common problems.
1. If you wear a stopwatch, learn to stop it in a manner that does not involve
your arms obscuring the running number. How can we record your number if we
can't see it? Have a go in front of the mirror and you will see what we mean.
2. Wear your number on the front and do not cover it up. How can we record your
number if we can't see it? Use four pins. Any less and the corners curl over.
3. Never leave the finish funnel early. See finish funnels below.
4. Never swap places with your friends in the finish funnel. See finish funnels
below.
5. Never re-enter the finish funnel once you have left it. See finish funnels
below.
6. Never ask the timekeepers for your time. Wait for the times to be posted.
How
do finish funnels work?
As you cross the finish line, you will find a pair of timekeepers. One
person reads your time out as you cross the finish line. The other person records
it on a recording sheet.
Further down the finish funnel you will find a pair of number recorders. One
person reads your number out as you pass. The other person records it on a recording
sheet.
Because times and positions are recorded separately, it is critical that runners
remain in the same order throughout the finish funnel.
Do
I have to register/re-register on the day?
No. If you have a running number (and it is yours!) then you are set to
go.
The
race has a time limit of 2 ½ hours. What happens if I am slower than
this?
We don't worry about the odd minute or two, but runners that are obviously going
to take more than 2 ½ hours to complete the course are offered two choices.
1. A lift back in our tail car. This is our preferred choice.
2. The opportunity to continue as a pedestrian with no marshal or medical support.
In this case you are no longer part of the race, and agree that you run at your
own risk. We will also make arrangements for you to retrieve your kit and number.
We impose the 2 ½ hour limit as it really isn't a good idea to be out
on the course, either as a runner or a marshal for longer than this, given the
time of year.
Can
someone enter on my behalf as I am away and not in a position to enter in person?
Firstly don't forget that you can enter online from anywhere in the world, providing
you have Internet access and a credit/debit card. We can hold your running number
for collection on the day, or send it to someone else. Contact us to discuss
the options.
You can get someone else to fill in a postal application form on your behalf, but they cannot sign the declaration on the form on your behalf. They should put "signature to follow" in block capitals on the form. They should take a photocopy of the form (or fill out a second copy of the form) and you should sign this when you are back, and return to us as soon as you can before the race. We will process your entry and send your number, but your entry will be flagged as invalid until we receive your signature.
Do
you accept international entries?
Yes. But unlike the Robin Hood Marathon and London Marathon, Keyworth Turkey
Trot is not an international event. It does however attract a small number of
overseas entries, usually from runners who already happen to be visiting the
UK at the time of the race. So if you are in the UK for a holiday, on business,
or to see a friend or relative when the race is on, we would be very glad to
see you. The easiest way for you to enter may be online. We may ask you to pick
your actual number up on the day of the race, and send you all your pre-race
information by email.
Can
you provide me with a letter of invitation so that I can get a visa to enter
the UK, to take part in your race?
Sorry, in general, we do not provide letters of invitation to runners, as we
are not an international event, and not set up to handle international entries.
In addition we are well aware that the vast majority of such requests are not
from genuine bona fide athletes, but from persons simply trying to obtain paperwork
to support their case for entering the UK.
How
do I contact the organisers?
You can email us at keyworth.turkeytrot@virgin.net. You can find telephone
and fax contact details on the entry form and running instructions.
Created:26th October 2004
Revised:13th November 2004 (more questions and index)
Revised:14th September 2005 webent update)
Revised:4th November 2005(2005 fill data added)
Revised: 3rd August 2006 (PIP)
Revised: 5th September 2006 (Intl)
Revised: 9th October 2006 (Reserve list, 2006 fill date, tri clubsl)
Revised:12th August 2007 (Online fees)