Text Box: THAMES VALLEY ALARM SYSTEMS Text Box:   Text Box:     A TVA Systems monitored alarm connects you to an Alarm Receiving Centre via your telephone line .  You are protected from intruders - and we can call on the emergency support you need from the Police, Fire Brigade, or your key holders . You may have decided to have a smoke or fire detector linked to your system.  This is designed to work even when the system is not set. Systems designed to suit your home 24 hour Servicing Optional monitored panic buttons, smoke, fire detection Comprehensive service plan Police Response for Monitored Alarms The Police will no longer respond to a bell-only alarm, unless there is additional evidence of a crime being committed. The Police will respond to a monitored alarm which qualifies for Police response. However if you have a bell-only alarm system you are relying on your neighbours to quickly come to your aid, which may put them at risk and you cannot be sure that they will always be there to respond.  Audio and CCTV Monitoring Advanced alarm systems include an audio link, allowing the alarm receiving centre to hear any activity within a building in the event of an alarm activation, to confirm that an intruder is present and pass on vital details to assist the police in their response. Some alarms also incorporate  technology to extend the monitoring capability to provide a visual confirmation of a genuine activation. Immediate Response for Monitored Personal Attack Button A 'Personal Attack' signal from a monitored alarm will be immediately policed. With a bell-only alarm you are relying on a neighbour coming to your aid. Fire Safety Most battery operated smoke detectors are not properly maintained and a conventional stand-alone smoke detector may not activate fast enough to ensure the occupants are woken up in time. A unique Carbon Monoxide Fire Detector detects lethal smouldering fires much quicker than conventional smoke detectors. When linked in to your monitored alarm system, we can call the Fire Brigade if you are incapacitated. The Fire monitoring part of the alarm system stays 'set' even if the main intruder alarm is not 'set'.  Fire Protection If you are not in the house and fire breaks out, you are relying on a neighbour/passer by to call the Fire Brigade. With monitoring, the monitored Fire Detector can rapidly detect the fire, and our Alarm Receiving Centre will quickly call the Fire Brigade.  Emergency Help If you require emergency medical assistance you can press an 'Assistance' button on your panel and we will call you to find out what is wrong. We can then phone a key holder to assist you, or in some areas we may be able to contact the Ambulance Service directly (although we cannot guarantee that the Ambulance Service will accept the call).  Online Fault Rectification With a bell-only alarm if a fault develops an Engineer will most likely need to attend the site. The homeowner will then have to wait for an Engineer to arrive. With a monitored alarm using the  latest Software technology, we can send an "electronic tool box" down the monitoring line, to carry out fault diagnostics and rectifications. More than 65% of faults can be resolved without the need for an Engineer to attend therefore saving the homeowner the time of waiting for the Engineer.  False Alarm Management With a monitored alarm you have an internal siren to deter the burglar, but you do not necessarily need a loud external siren because you are not relying on neighbours/passers by to come to your aid (they very rarely will - most neighbours get fed up with ringing burglar alarms). If you are away for a period of time (e.g. on holiday) and there is a problem with your alarm which requires entry to the house to rectify we can alert a key holder. With a bell-only system a fault may persist for the whole time you are away, and no one may be available to attend to the problem.        

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