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CHILD & FAMILY
CLINICS FEEDBACK QUESTIONNAIRE |
These are CFC's CORE VALUES
: Rate your experience of CFC on a scale of 0 (bad) 10 (good)
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Score below: 0 to 10
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And add any feedback,
examples of what you experienced, and any other suggestions here
please (or add more overleaf):
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| 1. HUMAN
Whatever the technical expertise
to be delivered, our overall approach must have an authentic,
sensible and human touch. |
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| 2. INVOLVING USERS
We will include and empower individuals
and their families and other agencies to manage their own lives
and jobs. |
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| 3. INFORMING &
WELCOMING Users and agencies
will be clearly informed and contact welcomed. |
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| 4. KEYWORKING
Each case will be allocated a CFC
keyworker as the most effective way to achieve the complex task. |
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| 5. INDIVIDUALISED
ASSESSMENT & PLANNING For
every case and at every stage, before and in direct contact,
assessments and plans will be tailored for the particular people
and their presenting predicament. |
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| 6. MULTIDISCIPLINARY
TEAMWORKING From allocation
onwards, skilled, effective and multidisciplinary teams will
be resourced and readily available to assist the keyworker and
their casework whenever needed. |
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| 7. RANGE OF TREATMENTS
Within the flexibly integrated family-systems
and team approach, a range of modes of working and specific treatment
approaches must be available and their appropriate use supported. |
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| 8. INTERAGENCY
WORKING Staff must understand
the importance of working positively with other agencies both
for particular clients as well as in general service provision
and development. |
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| 9. DATA FOR ALL
There will be integrated case records
& a standard database for all CFC services that efficiently
serves the needs of staff, managers, clients and external agencies. |
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| 10. STAFF DEVELOPMENT
& MORALE Staff must feel
valued and supported in their work, their teams, their professions,
and their development. |
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