Core Values

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CORE VALUES FOR CHILD & FAMILY CLINICS, LANARKSHIRE

Developed by the Working Group on Clinical Governance and Standards, these Core Values have now been revised and adopted by the Clinical Management Team. These and a Standards Statement go into a Template that outlines the Rationale for them, and the Criteria and Data that should evidence them in our practice. By getting this bit right, we won't need to be so defensive eg over having long appointments and seeing whole families, using live and multidisciplinary teams, not instantly using labels for conditions and treatments, spending time in deskwork, liaison and interagency meetings, asking for adequate resourcing, influencing project-itis etc. Criteria and Data (C&D) do not have to be continuously collected - an intermittent audit will do. It is expected that these will always be subject to feedback and future revision - please do this direct to the Convener or via your team representative on the Working Group. NC September 2001

CORE VALUE & STANDARD STATEMENT

1 HUMAN Whatever the technical expertise to be delivered, our overall approach must have an authentic, sensible and human touch.

2 INVOLVING USERS We will include and empower individuals and their families and other agencies to manage their own lives and jobs.

3 INFORMING & WELCOMING Users and agencies will be clearly informed and contact welcomed.

4 KEYWORKING Each case will be allocated a CFC keyworker as the most effective way to achieve the complex task.

5 INDIVIDUALISED ASSESSMENT & PLANNING For every case and at every stage, before and in direct contact, assessments and plans will be tailored for the particular people and their presenting predicament.

6 MULTIDISCIPLINARY TEAMWORKINGFrom allocation onwards, skilled, effective and multidisciplinary teams will be resourced and readily available to assist the keyworker and their casework whenever needed.

7 RANGE OF TREATMENTS Within the flexibly integrated family-systems and team approach, a range of modes of working and specific treatment approaches must be available and their appropriate use supported.

8 INTERAGENCY WORKING Staff must understand the importance of working positively with other agencies both for particular clients as well as in general service provision and development.

9 DATA FOR ALL There will be integrated case records & a standard database for all CFC services that efficiently serves the needs of staff, managers, clients and external agencies.

10 STAFF DEVELOPMENT & MORALE Staff must feel valued and supported in their work, their teams, their professions, and their development.

All feedback is welcome to:

nick.child@virgin.net

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URL this page at http://freespace.virgin.net/nick.child/corevalues.htm or through <www.forallthat.com> and its <Complete Index> Feedback to nick.child@virgin.net

	CORE VALUE & STANDARD STATEMENT
1	HUMAN Whatever the technical expertise to be delivered, our overall approach must have an authentic, sensible and human touch.
2	INVOLVING USERS We will include and empower individuals and their families and other agencies to manage their own lives and jobs.
3	INFORMING & WELCOMING Users and agencies will be clearly informed and contact welcomed.
4	KEYWORKING Each case will be allocated a CFC keyworker as the most effective way to achieve the complex task.
5	INDIVIDUALISED ASSESSMENT & PLANNING For every case and at every stage, before and in direct contact, assessments and plans will be tailored for the particular people and their presenting predicament.
6	MULTIDISCIPLINARY TEAMWORKINGFrom allocation onwards, skilled, effective and multidisciplinary teams will be resourced and readily available to assist the keyworker and their casework whenever needed.
7	RANGE OF TREATMENTS Within the flexibly integrated family-systems and team approach, a range of modes of working and specific treatment approaches must be available and their appropriate use supported.
8	INTERAGENCY WORKING Staff must understand the importance of working positively with other agencies both for particular clients as well as in general service provision and development.
9	DATA FOR ALL There will be integrated case records & a standard database for all CFC services that efficiently serves the needs of staff, managers, clients and external agencies.
10	STAFF DEVELOPMENT & MORALE Staff must feel valued and supported in their work, their teams, their professions, and their development.