BMG survey: Now they are telephoning
tenants
The people running the BMG survey are now
ringing up people trying to get them to answer
their survey, and supply them with personal
information.
As stated below, this survey is
ENTIRELY VOLUNTARY. You are at liberty to hang up
on them. If you have any problems with them, let us
know.
PCHA/Genesis boss gets 25% rise
In an
article
and
feature
published in Inside Housing, it was revealed that
Mr. Anu Vedi, chief executive of Genesis, received
the fourth largest pay increase out of the
country's 2,000 housing associations. Previously,
he got £130,000 out of our rent money, and now
the figure has been increased to £170,000.
Also, he gets a bonus of £20,000.
In addition to these sums, he is almost certain
to get pension benefit of about 10% of his pay, and
as a result, this year he will be walking off with
£207,000.
This amounts to £934 per working day. Is
this what social housing has become?
New BMG survey
All tenants of Pathmeads, PCHA, Sutherland and
Springboard should have received an advanced
warning letter followed a week or so later by a
survey form from a company called BMG Research. It
is headed:
"Your Say, Your Way - customer survey
2006"
and includes what many will see as some
impertinent personal questions, three of which are
labelled "optional"; the other fifteen are not, and
so may be seen as compulsory.
The Fed believes that all the questions are
optional, as is participation in the whole
exercise. A letter has been sent to PCHA's managing
director, Pamela Lockley,
(pamela.lockley@ghg.org.uk) who has been asked to
write to every tenant pointing this out.
Furthermore, the advance letter says:
"Anyone who does not return this form will
receive a phone call, or be visited at home in a
few months"
We believe this to be intimidation and grossly
improper. We are asking Ms. Lockley to confirm that
she holds this view, and to advise all tenants
accordingly. If you are concerned about the form,
please feel free to email us at the usual address:
independentfederation@yahoo.com.
We will keep you in touch.
*** Special update ***
In a letter dated September 7th to the Fed's
chair, Peter Denton, Pamela Lockley, the boss of
PCHA, says that every part of this survey is
voluntary. She said that mention of a visit is to
provide assistance to those who are disadvataged in
one way or another.
The Fed specifically asked her to contact all
tenants and make sure they understood the position.
She has failed to give this undertaking.
So, if you want to fill it in, do so; and if
you want to tear it up, do that. And when a second
form comes through the post, you may give it the
same treatment.
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