Letters to the Editor   "Claim for the loss you suffer" Feb 22 2008.   Dear Editor, Hayley Keyes' article (Despair over flooded home, February 1) highlights what goes wrong when the very profitable Genesis Housing Group, (owner of Paddington Churches Housing Association), an unaccountable organisation run by accountants and chaired by the managing director of the Royal Bank of Canada (Europe) Limited has a regulator, the Housing Corporation, which does not regulate. This scenario has happened before, and nothing ever changes or improves. Your report details the inadequate attempts by PCHA to fix the situation. Far more could have been done; it could have supplied a couple of industrial dehumidiers, several 3KW fan heaters, having first read the electricity meter, and told the tenant that electricity will be paid by the landlord until the job is done to a satisfactory standard. The tenant could have been put up in a reasonably priced hotel for a few days. After all, Genesis make a profit of around £120,000 per day, and can afford to pay its chief executive, Mr Anu Vedi, around £4,000 per week. PCHA tenants should remember that there is an official Compensation Policy. They should each ask for a copy, and claim for the loss of property as well as loss of amenity, loss of enjoyment and suffering caused. Only by going for the largest possible sum will PCHA learn that bad management will damage profits, and maybe then the chair of the board of managment, Ms. Leonora Thomson, senior police officer in the London Borough of Ealing, will wake up and do something.   Yours sincerely, Peter Rutherford, Press & Publicity, Independent Federation of Genesis Residents.   Back to the IFGR web site Back to the Pathmeads/WHHA web site