Shopping behaviour research - Shopping behaviour analysis
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What we do

How we do it

 

Identifying trends

After the video footage has been converted into shopping behaviour records, they are filtered and cross tabulated by as many as 50 different factors. The armoury of information subsequently obtained is phenomenal. Below are listed a small selection of the types of research factor that are filtered:

Who shops
Age groups of visitor
Gender
With partners/children
Buyers/non buyers
Trolley or basket
With previously selected items

 

Where they go
From where visitors approach
Typical customer journeys
Exit route taken
Crowding areas
Queuing details
How they shop
Products browsed
Products handled
Products selected
Order of selection
Time taken to select
Products evaluated then rejected

 

Media values
Shopper sightlines
Time in view
Attention span
Hot spot rating
Missed opportunities

Fact:- C-BAS allows for every research factor to be analysed against every other factor thus providing the most comprehensive analysis and a massive amount of information for clients.

Fact:- Shopping behaviour analysis helped identify the fact that there is a direct but surprising correlation between the size of a product range, the conversion rate and the time taken to select or reject

Click on the Causes and effects title to learn more about how we analyse the resultant shopping patterns.

 

Things we've done

Some other stuff

    Email: info@sbxl.com   

© Shopping Behaviour Xplained Ltd, PO Box 8522, Tamworth, B78 3XG, UK.
Telephone: (0044) 1827 56970    Fax: (0044) 1827 56560
 
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