Donkeyuk is all about improving customer service. So few people receive good customer service these days that it's a wonder many businesses still operate. But the flip side of this is that companies who offer exceptional customer service can stand out from the crowd.

Donkeyuk run a blog where we comment, critique and question customer service at all levels. It's not just about highlighting poor customer service, it's also about highlighting where companies and business go that extra mile.

Donkeyuk help companies and business learn and improve the process that is called customer service. Every process can be improved. Every improvement can be measured. Donkeyuk help businesses achieve this change.

Customer Service is often at the forefront of your brand. Offer poor service and your brand suffers. Offer great service and your brand flourishes. At a simple level that's all there is to it. But customer service is a lot more complicated and multifeceted than that.

Join Donkeyuk as we explore the art of customer services and process improvement.